NOTE TO PARENTS

We understand that you want your child the have the best experience on our server by purchasing an item. To avoid confusion, we highly encourage you to read our Terms of Service.

If you are unfamiliar to purchasing a digital intangible good on our server, allow us to explain. Your child, the player, starts with default rank and permissions on each of our offered gamemodes and cannot access any of the donator or advanced perks we offer. By purchasing an item, you are unlocking them and giving your child a more enjoyable experience at EliteHitNetwork.

                                        HOW TO PURCHASE

To find the item you want to purchase, select a category in the menu bar below our logo. Once selected, subsections will appear. Select a subsection. You will then be redirected to a new page with the items available to purchased based on the category. To purchase, click on the “More info” box that corresponds to the item and price. Check if it is the item you plan on purchasing and select “Buy now” on the bottom right corner. After selection, you will be redirected to a page with the information of your item. Select “Add to cart”. You will be redirected to checkout.

You may add more items by repeating the process.

If you have a coupon code, please enter it into the appropriate box and select redeem.

Fill in your payment information.

Agree to the EliteHitNetwork and Crafting Store Terms of Services and proceed to checkout.

                                                                                             REFUND POLICY

1. All items listed on the EliteHitNetwork store are digital intangible goods. The items are virtual and have no “real world” value. Any transaction you make are final and may not be refunded.
2. If you are under 18 years of age, you must purchase with an adult or with an adult’s consent. We are not liable for any issues that may arise from conflicts associated with this and we will not refund any purchases made without the consent of the payment gateway holder.
3. You will not be refunded if you are banned from EliteHitNetwork. Bans may be revoked or given at any time and are subject to the full discretion of the server staff. Rules on bans may be changed at any time without explicit notice.
4. If you use a different Minecraft account or name to log into EliteHitNetwork, it will be registered as a new account on our server. Items purchased for the specific username you entered for the store will not be transferred to your new Minecraft name or account. You will not be refunded for any name or account change.
5. If you have lost your EliteHitNetwork or Minecraft account credentials, such as the password, you will not be refunded any purchases made on those accounts. We will not refund you for any item you may have purchased on an account you are locked out of or restricted to enter into.
6. We do not guarantee that the server will stay open indefinitely. It is subject to operation changes and players may not be able to enter. Since there is no guarantee, your virtual items may be forfeit.
7. We do not offer refunds for any issue concerning server technical difficulties. Difficulties such as lag, game glitch, server restart, maintenance, are not subject to a refund.
8. If you decide to chargeback or forcibly refund, you will be banned from the server and you will have forfeited your purchased EliteHitNetwork goods.
9. By purchasing, you confirm all your information is exact. We do not refund for any incorrect or faulty information.
10. We do not supply refunds if you accidentally charged twice or made an additional payment. Any accidental payments made in the EliteHitNetwork store are final.
11. All purchases of a rank must be done through the official EliteHitNetwork store. We neither recognize nor endorse any third party sellers, which include staff members, donators, or any member of the community. The items you see on the store are the only items we are providing for purchase. We do not supply refunds for purchases made to third party sellers or for any item not sold in the store.
12. We only accept the following payment methods: Paypal, Paymentwall. We do not accept responsibility for failed payments made through incorrect payment information. This includes using the wrong the payment method to fill out your information.
13. We do not refund for any items lost when a gamemode changes. Changes may occur during resets, updates, or remakes.

                                                                                        PRIVACY POLICY

Your privacy is of the utmost importance to us and we take measures to protect your personal information. Below is how we use it.

1. Any personal information received will only be used to fulfill your order. Your information is securely stored.
2. We will not sell or redistribute your information to anyone, including companies and organizations.                                                                          

ABOUT THE ELITEHITNETWORK STORE

The EliteHitNetwork server and store are in no way affiliated with Mojang, AB or Notch. It should not be considered a company endorsed or sponsored by Mojang, AB. Do not contact them for any issues that may arise.

Any contributions or purchases made on this store goes to support the EliteHitNetwork server costs. Server costs include, but are not limited to, updating existing gamemodes, creating new gamemodes, creating new games, updating server code, updating server plugins, fixing technical difficulties, server expansion, and improving the quality of gameplay.

ADDITIONAL INFORMATION

If you do not receive your purchased item(s) in more than 48 hours, please contact us on forums at Payment - Issues by creating a post. Your post will be private and your information will not be released. We will try to respond as quickly as possible. If you have further questions, please contact us at [email protected].